Data Center Management Systems

Problem Management and Reporting System - PM/RS             Download  PM/RS today!

PM/RS Features
Operating Environment
60 Day Trial

For additional information - Please refer to the PM/RS Technical Overview

Automated Problem Management for the Entire Corporation
The Problem Management and Reporting System (PM/RS) is an extremely comprehensive and flexible information management system designed to coordinate and manage the life cycle of problems, complaints, questions, and requests for changes. PM/RS is a powerful tool which provides for the automated recording, diagnosing, assigning, tracking, reporting, and archiving of problem information.
PM/RS is a highly cost-effective solution to problem management, offering more flexibility, functionality, and value than competing mainframe or client/server-based products. DCMS PM/RS is also very easy to install, configure, and use! The learning curve for system administrators and users is very short; usage is highly intuitive and self-explanatory; extensive online help screens and tutorials are available with a single key stroke.

PM/RS Features
Operating Environment for PM/RS
PM/RS is available for any processor that supports the z/OS operating system environment.  PM/RS utilizes ISPF/Dialog Manager (DM) and ISPF/Program Development Facility (PDF). VSAM is used as the basis for the DCMS proprietary DBMS. PM/RS supports all versions and releases of z/OS, ISPF and VSAM.

60-day Trial
The PM/RS system can be shipped to your company for a no cost, no obligation trial or downloaded directly from the DCMS web site. Pre-loaded tables and databases are provided to allow the system to be reviewed with minimum effort.

Products are licensed (Perpetual and Renewable) on a per processor basis. Tiered pricing is based on Processor Software Groups. Annual maintenance for perpetual licenses is calculated at a rate of 15% of the current license fee.

PM/RS Publications
DCMS PM/RS Administrator Guide
DCMS PM/RS Technical Overview
DCMS PM/RS Training Guide
DCMS PM/RS User Guide